Consumers Say Yes and NO
With increasing buzz around eHealth, the data points from a recent Accenture survey (June, 2012) are not too surprising. Survey results from,
Is eHealth Enough to Satisfy Patients' Desire for Self-service?, indicate significant interest among consumers in online health communication.
Despite their self-serve appetite, Jane Sarasohn-Kahn, a healthcare forecaster, confirms that consumers still value face time with healthcare providers.
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