Thursday, August 01, 2013

How to Minimize Growing Pains

Expansion Top Ten ListMichael Shafe, MD leads a growing urgent care business, The Urgency Room -  starting and expanding the business to 3 locations within six years.  While growing can be anxiety-ridden, Dr. Shafe reduced some stress by following a roadmap that would apply to other healthcare service businesses.  Check out his Expansion TOP TEN List:
  1. Determine what went right and Repeat
  2. Ensure business can be replicated
  3. Keep locations legally separate
  4. Do your research
  5. Contract with payers early
  6. Prepare financially
  7. Hire early
  8. Allow adequate time for hiring and training
  9. Create a comprehensive Operations Manual
  10. Market cost effectively
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