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| Source: Health Research Institute, PwC |
Friday, August 10, 2012
How Does Health Care Compare to...?
A recent PriceWaterhouse Coopers report suggests that several service industries are shaping health care consumer expectations. Whether it's better use of technology or customer service strategies, non-health care service sectors (e.g.: Retail, Banking, Hospitality) have the edge. Case in point:
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